We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
BizOps Engineer II
Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.
Mastercard looking for a BizOps SRE who would be responsible for supporting, deploying, configuring and maintaining Hadoop applications, jobs and BI reports.
Essential Duties and Responsibilities include the following:
Keeping a track of all the running Hadoop jobs and their impact to the cluster.
Troubleshoot and fix the failure of Hadoop ETL jobs
Work with Development team in case of critical incidents
Resolve the service ticket raised by the customer and maintain the good SLA
Good knowledge in debugging MapReduce/Spark/impala jobs and good understanding of Logs
Fix and troubleshoot reporting issues raised by the customers
Analyse SQL queries generated by the reports for erroneous results.
Work closely with service operation team for any incidents
Testing and evaluating the Hadoop systems, performing regular maintenance tasks
Understanding the problems of the client and handling all escalated cases promptly
Should know shell scripting and Good hands on experience in Linux/Unix environment.
Excellent knowledge of UNIX/LINUX OS
Knowledge of cluster monitoring tools like Cloudera Manager
Good hold of shell scripting
Knowledge in Hive, Oozie, impala, Yarn, spark and other Hadoop eco systems
All About You
. Understanding of the best of the breed solutions on Artificial Intelligence and prior experience in supporting integrating commercial products and Analytics solutions to scale.
. Understanding of the tools, methodologies and languages used to develop AI models and serve them across various business units.
. Prior experience on Data Science/AI framework/platform for high through-put and resiliency.
. Capable of understanding complex variables including Information and Data Governance, Data Management, Information Security, Privacy & Compliance to support high quality AI solutions in a matrix organization, solving hard problems while navigating through ecosystem tools technology being used.
. Ability to quickly adapt on latest trends, tools and skills in the AI/Data Science/Machine Learning space to better server the platform.
Due to COVID-19, most of our employees are working from home. We've implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we're all in this together.
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
If you require accommodations or assistance to complete the online application process, please contact [Confidential Information] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.