Retail bankers serve the general human population. The type of transactions in which they are involved with is aided in branches across the country.
Many retail banking operations are carried out using Interactive Voice Responses and telephone lines nowadays.
On the other hand, the commercial bankers break their heads with small or medium-d companies and provide them with banking services which in turn helps them to grow their businesses.
Bankers tend to be the face of the organization by managing the staff, serve every customer in the branch, over the phone or through the internet.
They also set sales targets for the lower level professionals, manage the recruiting process and maintain and complete reports and paperwork as required.