Bank Ltd | Virtual Relationship Manager/Phone Banking Officer

Bank Ltd | Virtual Relationship Manager/Phone Banking Officer

Hy Fly Consultancy
Mumbai Mumbai City Navi Mumbai Thane
1 - 5 Years
150000 - 360000 INR

Job Description

BANK PAYROLL-CUSTOMER SERVICE MANAGER-SALARY 28K-Phone Banking Executive-Day Shift
Hy Fly Consultancy
www.hyfly.in
Free Placement / No Registration Charges
=> Be part of fastest growing digital sales channel in financial services industry.
Job Designation: Virtual Relationship Manager
Job Grade: Deputy Manager-M2
This is 'Contact Centre Branch' (Non-Branch Banking) besed Job,
This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.
Must be Experience:
Candidate must be carrying at least 1.0 year to 5.0 year experience in sales with Banking or BFSI sectors.
Other than Banking or BFSI like Outbound Sales, Branch Sales or relevant to our this Job Deception also can apply.
Job Description:
To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.
Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets etc.
This skill will also do sales with assigned customer based mapped to them
Measure of outcomes NPS, Service Level, Service Quality and Sales.
Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
Complete the logs specified by the process (End-of-day target)
Adherence to Information Security norms & quality process norms.
To be aware of and comply with any updates about the process
Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided
to the team as guidelines for improving performance.
Other Features :
=> Working Day-: 5 Days working in a week.
=> ShiftTiming-: This is completely fixed day shift, the shift timing from 9.30 am to 6.30 pm.
=> Two Weekly offs: One fixed off on Sunday and another one on any weekday/Saturday.
=> Free Cab: Free Cab/TransportationShuttle Service From Thane Station(Pick & Drop both side).
=> This is 'Contact Centre Branch' (Non-Branch Banking) besed Job,
=> This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.
Candidate Desire Profile:
Must be excellent communication skills Verbal & Written.
Good listening skills and strong communication abilities.
Female would be preferred, between 20-32 years only of ages.
Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity.
Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.
Two weekly offs with one Fixed Sunday off and other rotational off.
Eligibility/Experience Criteria:
Candidate must be carrying at least 1.0 year to 5.0 year experience in sales with Banking or BFSI sectors.
Other than Banking or BFSI like Outbound Sales, Branch Sales or relevant to our this Job Deception also can apply.
Salary Package:
Annual CTC of Rs.2.50 to 3.50 Lac per annum plus performance based high Incentives.
Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy).
Education Qualification:
Minimum Graduate with any stream Or
Post Graduate with any stream.
Job Locations: Thane-West (Maharashtra)


call 8080126356 -Kiran
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Hy Fly Consultancy
www.hyfly.in

www.hyfly.in

Hy Fly Consultancy provides free placements to job seekers based all over Mumbai, Navi Mumbai & Thane. We are specialized to place a job seeker in Banking, Insurance, Financial Corporates, Health care Corporates, E-Commerce, BPO/KPO/ITES, Consulting Industry. We provide placements through Large Job Aggregators, References, Social Media, Job Portals, Campus Recruitments & various other sources.

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Functions : Customer Service/Call Centre/BPO

Industries : Banking/Financial Services, ITES/BPO

Skills/Roles I hire for: Phone Banking, Customer Service, Relationship Manager, Sales Development Executives

level Hiring For: Junior Level, Mid Level

Hy Fly Consultancy provides free placements to job seekers based all over Mumbai, Navi Mumbai & Thane. We have a track record of providing 100% free placement to 7000+ candidates / job seekers till date

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