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Back End Executive

Syncway Infotech Solutions Private Limited
Chennai Mumbai
0-2 years
Not Specified

Job Description

Meet / exceed operational targets for the service line/team within a service line.
Clearly define and communicate operational targets for direct reportees.
Ensure that direct reportees systematically define and communicate operational targets to subsequent team members, thus affirming all team members have clearly defined targets.
Build (where applicable and requested), run and review processes and systems to ensure business objectives are met
Consult teams to ensure development and improvement of processes and systems within service line projects.
Implement various strategic initiatives like quality improvement/measurement, automation etc
Generate correct and timely invoices on a monthly basis.
Develop and proactively review and tune the team structure to meet / exceed business objectives
Related experience in operations department in any BPO/KPO industry
Excellent communication skills
Must be efficient as a team player
HR ankur

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