BAAN FUNCTIONAL CONSULTANT

BAAN FUNCTIONAL CONSULTANT

Resource Access Management Solutions Private Limited
India
2 - 5 Years
Not Specified

Job Description


Company: Leading Electronic Manufacturing Company
Experience: 2 - 5 Yrs
Job Location: Chennai
Key Skills: Baan Order management
Must Have Skills: Warehousing management
INDUSTRY
IT
ROLE
Baan Functional Consultant
QUALIFICATION
Any UG / PG
QUALIFICATION SPECIALIZATION
Any Specialization
JOB LOCATION
Chennai
INTERVIEW LOCATION
Chennai
JOB DESCRIPTION
- Hold responsibility for quality of provided support.
- Attend training sessions and actively work to extend system & process know how.
- Comprehensive documentation of the solution so the user understand the problem as well as the corrective actions.
- Handover of urgent cases on shift change based on the relevant guidelines.
- Monitoring the helpdesk queue and picking up appropriate tickets.
- Interact with user primarily via helpdesk tool, but also by phone, messenger and mail as required for effectiveness. Analyze & resolve the incident effectively as well as explain
- The support process where necessary. Escalate to an senior colleague based on the escalation guidelines where appropriate
Good knowledge in Baan Order management or Warehousing management.
o Strong Interpersonal and organizational skill.
o Ability to work closely with the team members and customers.
·Willingness to work on shifts on rotational basis
(16 X5).
·Excellent Spoken and written communication in English.
ORGANIZATION WRITE-UP
The Leading Electronic Manufacturing Company is the Ssolutions provider that designs and builds Intelligent Products for a Connected World. With approximately 200,000 professionals across 30 countries, the company provides innovative design, engineering, manufacturing, real-time supply chain insight and logistics services to companies of all s in various industries and end-markets.
To apply, send your updated resume to [HIDDEN TEXT]
OTHER SERVICES OF RAMSOL
Recruitment Firm
Corporate Training Firm
Leadership hiring (WITS ACUMEN)

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