Alpha Middle Office team
The role of Middle Office in the organization is to handle critical and time sensitive controls, executions and decisions within investment operations. MO teams are responsible for position management, trade confirmation and settlements, corporate action processing, collateral management, cash and position reconciliation. Many teams have direct contact with clients and act on their behalf while interacting with internal and external parties.
To support the Head of Event Management in leading the Corporate Action, Income and Tax
related activities within the designated deadlines for Middle Office Operational services delivered to the client/s in the UK.Role specificsOperations:
Actively manage executive global stakeholders across Global HUBS, Global Delivery and Global Services
Track accurate and timely completion of activities covered by team including but not limited to
(a) Aladdin system operational knowledge ideally required.
(b) Manage mandatory and voluntary corporate action processes
(c) Receive notifications from all Custodians, Collecting responses from Customer
(d) Processing transactions within the Operating Platform Investment Book of Record, providing documentation and reporting on past Corporate Actions processed
(e) Manage all income events within the Operating Platform Investment Book of Record
(f) Monitoring of the Accrual process for Equities and Fixed Income Ensuring Income distributions are released correctly,
(g) Reconciliation of events and investigation of root cause. Management of Custodian initiated FX process and posting of dummy FX to the Operating Platform Investment Book of Record.
(h) Manage all tax events within the Operating Platform Investment Book of Records
(i) To undertake and oversee the capture, processing, instructing, settlement and ongoing maintenance of all corporate actions on the Aladdin and Global 1 Platform.
(j) Interact with Front office and answer any queries on Corporate Actions
(k) Where applicable interact with External Brokers and client Lending teams to resolve issues effectively and efficiently in a timely manner.
(l) Address Issues that have an impact on Corporate Actions
(m) To interact with other departments within client and external counterparts/agents, in order to provide and effective and efficient settlement and lifecycle service.
(n) Support and develop process enhancements, projects or change delivery within the team.
(o) Ensure accuracy of day to day processes, maintaining checklists and procedures within the agreed control framework
(p) Identify and communicate errors/issues as the first escalation point within the team.
(q) Deputise for the Manager/ Head and provide support where required
(r) Subject matter experts offering guidance and motivation to the team
(s) Organise team workloads
(t) Represent views of the team
(u) Participate with the team development and appraisal process
(v) Working collaboratively within the team and peers and to promote team values
(w) Oversight of Cash and Stock breaks
(x) To post and oversee the processing of Income accruals, tax accruals and receipts, and resolve any related cash or accrual issues for worldwide markets on bond and equity holdings. (including positions on loan and out on collateral)
(y) Approve manual FX's to Custodians to repatriate Income entitlements to base funds and process Internal FX's to manage cash balances for Front office.
(z) To oversee the capture and creation of events for Collective holdings using Estimated and confirmed rates (including money market instruments)
(aa) Capture Collateral and Repo positions to and liaise with broker to claim monies on behalf of the fund.
(bb) When necessary challenge bond rate calculations to custodian and client Data Management Team to resolve income cash breaks.,
(cc) Communicate well with and be a point of contact for client teams, Custodians and brokers to resolve issues and breaks efficiently and effectively.
(dd) Participate in project work and support In-specie transfers
(ee) To ensure that all tax related work is performed efficiently in a timely and accurate manner.
(ff) To process and oversee the posting of Income accruals, tax accruals and receipts, and be a point of escalation to resolve any related cash or accrual issues for worldwide markets on bond and equity holdings.
(gg) Update and oversee the maintenance of the Aladdin tax table matrix on behalf of the team
(hh) Provide copies of tax documentation to counterparties when requested.
(ii) Interact with client Group Tax and Other operational teams to resolve tax documentation queries and requests.
(jj) To Interact and be a point if escalation with the Custodian and Broker to resolve issues and queries efficiently and effectively.
(kk) To participate in meetings with Custodian (State Street) and group tax.
(ll) Second check the monthly reconciliation of tax reclaim accruals to the Custodian.
(mm) To undertake regular monitoring of custodians tax related performance and any tax related issues that may impact our funds.
Drive innovation, transformation and productivity, not only in India but globally across the delivery organization
Promote Risk excellence
Bachelor's/Master's Degree in Commerce / Economics with a specialization in Business, Accounting, Finance or equivalent. Professional qualification like CA, CMA, CPA is a plus
- Overall 5-8 years for EL, 6-10 years for TL, 7-11 years for AM and 9-15 years for officer/Sr. officer and substantial relevant experience in middle office operations.
- Proficient in the middle office functions like trade life cycle, treasury ops, derivatives, income, corp actions, reference data is required
- Understanding of operational functions within middle office operations. Ability to provide technical expertise to resolve daily problems
- Should have worked directly with clients and counterparties in a global context
- Should have led operations at a global level, across countries & regions
- Should have experience of end to end ownership of operations, with direct accountability on business, client and risk metrics (including losses)
- Demonstrated leadership beyond operations, working with Risk, Technology, Automation and Change groups to drive BAU and transformation at scale
- Being comfortable with ambiguity and the ability to work with well with teams, particularly ones that span different reporting lines, cut across multiple functions and geographies