Associate Director, FCSO Surveillance Excellence

Associate Director, FCSO Surveillance Excellence

Standard Chartered
Not Specified
Not Specified

Job Description

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Support the Head FCC Controls Surveillance Excellence in managing the FCSO Assess-Analyse-Act processes, including supporting the delegated Group Process Owner for four FCC First Line Processes: Assess-Analyse (AA) Name Screening, AA Transaction Screening, AA Transaction Monitoring, and FCSO Country Act.
Organisational Development

  • Support the development, evolution and maintenance of the Target Operation Model (TOM) for FCSO and (country) team structure/capacity plans in line with the TOM and future demands, building an agile organisation

  • Maintain relevant manuals and DOIs as pertaining to FCSU and In-Country FCSO processes (AAA).

  • Support the continuous improvement initiatives pertaining to quality and efficiency, supported by the Case Excellence team, FCSO Regional Heads and the FCSO Function Heads.

People & Talent

  • Support FCSO Regional Heads to maintain the FCSO training and development plan and In-Country FCSO processes (AA+) and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks

  • Work with the team to maintain appropriate tone and expectations and work in collaboration with risk and control partners


  • Support audit / assurance queries and responses

  • Deeper dive / manage some audit / assurance and ORA reviews from FCSO Surveillance Excellence perspective as requested by Head, FCSO Surveillance Excellence


  • Support RCSA process for AA+

  • Support and setup new controls as new risks are identified

  • Review RRA controls and thresholds on an ongoing basis to ensure they are useful and relevant

  • Highlight and bring to Surveillance Excellence team attention to controls which is trending Amber to address the area of risk.

  • Drive standardization of RRA controls across the AA+ processes

  • Support and ensure ORA/ RCSA process is documented as appropriate

  • Support and ensure process is setup correctly in the OR system

  • Support and be point of contact and manage communications as appropriate

  • Regular review of MIS via MSTR reports to identify &ldquohot spots&rdquo in the AA+ processes

  • Support Process Lead in action plans to establish low/medium risk positions and stimulate development of predictive controls.

AAA Processes

  • Support Head, FCSO Surveillance Excellence as required to ensure AA+ processes are aligned and embedded in countries/FCSO

  • Provide updates to and escalate matters to the Head, FCC Controls Surveillance Excellence

  • Raise and track risks as they arise. Work with Process Leads to solution and resolve the risks. Where risks cannot the resolved, create and embed controls in the AAA process to mitigate the risks.

Key Stakeholders

  • Proactively engage with FCSO stakeholders on a regular basis, in supporting any queries that are raised regarding controls and governance

  • Work bilaterally with the relevant teams to ensure controls and enquiries are submitted sufficiently

Leadership & Management

  • No management of staff.

  • Provide support to colleagues involved in Surveillance Excellence

Regulatory & Business conduct

  • Display exemplary conduct and live by the Group&rsquos Values and Code of Conduct.

  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Lead the MI & Data Management Function to achieve the outcomes set out in the Bank&rsquos Conduct Principles: [Fair Outcomes for Clients Effective Operation of Financial Markets Financial Crime Prevention The Right Environment.]

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

  • Head, Surveillance Excellence

  • Head, Excellence

  • Global Head, Business Financial Crime Risk & AML Oversight/ delegate

  • Heads, CFCC Advisory for Segments and Products

  • Regional Heads of FCSO

  • Operational Risk

Other Responsibilities

  • Embed Here for good and Group&rsquos brand and values in FCC Controls team

  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

  • Knowledge, Skills and Experience

  • Strong interpersonal skills in working with the business and in infrastructure teams.

  • Strong communication skills &ndash oral, written and presentation.

  • An understanding of Financial Crime Surveillance (Monitoring/Screening)

  • Strong analytical skills and ability to problem solve

  • Strong in operational control and risk assessment.

  • Good project/change management skills

Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working.
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