Associate,Data Mgmt

Associate,Data Mgmt

Amazon

Job Description



DESCRIPTION

Job summary

Overview: AMAZON

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

About Amazon India Development Centers:
Amazon India Development Center (AIDC) started in Bangalore in 2004 followed by centers in Hyderabad (2005) and Chennai (2006). The vision was to utilize the top talent available in India to drive our global business growth. Today, AIDC builds, supports, tests and manages technology, products & services which support millions of Amazon customers worldwide. Check us out at .
Position Description:

Essential responsibilities:
1. HRMS data management and support HR process for the APAC region
2. Verify data and perform data entry. Look for variances and discrepancies in data for correction.
3. Handle high volume transactions in alignment with SOPs
4. Submit any corrections needed through Trouble Ticketing, SharePoint and defect log tracking in consultation with the SME.
5. Ensure data standards and integrity procedures.
6. Responding to inquiries regarding policies and programs including benefits, attendance and job transfer.
7. Respond to document requests including termination agreements, employment verification/visa letters, and reporting requests from HR and Finance.
8. Match findings with data information in the system for the right outcome.
9. Understand impacts of changes in PeopleSoft system and how these will impact internal/external interfaces.
10. Communicate to leads/managers on data findings and escalations.
11. Demonstrate highest degree of discretion and confidentiality.

Key job responsibilities
. Meets productivity goals set by the organization.
. Passes quality performance checks within the standards of the organization.
. Abides to SLA requirements for transactions.
. Communicates to process lead if there is a grey area in a process that needs to be resolved or documented.
. Identifies and flags any process improvement opportunities to streamline the process if necessary.
. Manages confidential and sensitive employee information and adheres to strict confidentiality standards.
. Learn all non - pay impacting transactions and start upskilling on pay impacting transactions.
. Seeks counsel from a lead for any cases where a standardized response/resolution may not be appropriate, when they are not trained on the task, or if there otherwise may be a negative customer impact.

BASIC QUALIFICATIONS

Excellent Oral and written Communication
. Any Bachelor's Degree
. Proven experience working with Windows, Word, Excel, and PowerPoint
. Exceptional time management, interpersonal and communication skills
. Good Computer operating and typing skills
. Good attention to detail
. Ability to manage confidential and sensitive employee information and adhere to strict confidentiality standards
. Ability to work in team environment while also building and maintaining strong relationships
. Ability to adapt and act on feedback in a fast-paced environment
Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
PREFERRED QUALIFICATIONS

Excellent Oral and written Communication
. Any Bachelor's Degree
. Proven experience working with Windows, Word, Excel, and PowerPoint
. Exceptional time management, interpersonal and communication skills
. Good Computer operating and typing skills
. Good attention to detail
. Ability to manage confidential and sensitive employee information and adhere to strict confidentiality standards
. Ability to work in team environment while also building and maintaining strong relationships
. Ability to adapt and act on feedback in a fast-paced environment
Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

Job Details

Employment Types:

Industry:

Function:

IT

About Amazon

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Job Source : www.amazon.jobs

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