Assoc. Director - IT Infra

Assoc. Director - IT Infra

Cognizant Technology Solutions India Pvt Ltd
0 - 50 Years
Not Specified

Job Description

Job Description :
Tower Head
Qualification:Bachelor's in Science, Engineering or equivalent
Customer Engagements:
  • Responsible for inclusion of any new services based on business demands/needs.
  • Study proactively business dynamicity and ensure evaluation of new areas/technology to deliver services catering to business needs.

Requirements Gathering:
  • Requirement gathering from NSS leadership team.
  • Requirement gathering from BU's.

Design & Solutioning:
  • Designing Solution as per technology and transformation roadmap.
  • Introducing new services.
  • Work with customers to identify key levers that can be used to improve their market share/reduce costs/reduce GTM costs.
  • Build solution accelerators aligned to current business needs of customer, and industry trends.

Project Governance:
  • Planning of programs and projects under it, in the beginning of the year with inputs from Technology Transformation Roadmap and leadership.
  • Participate in PMR meetings, steering committee meetings for key projects (high risk / strategic projects) along with stakeholders and Sr Technology Architect.
  • Assess risks proactively, Provide guidance to the team on corrective steps.
  • Identify learning / best practices across projects and drive same for the portfolio.
  • Ensure optimum staffing in the project.

Stakeholder & Relationship Management:
  • Build relationships necessary to inspire a shared vision and motivate change within Cognizant.
  • Develop and nurtures relationships with Customers and CxO level as a trusted advisor.

Knowledge Management:
  • Attend seminars/EBC/technologyconference and provide insights to the team on new technology and trends.
  • Innovation, Ideas and targets.
  • KMDB build and upgrade.

Team/People Management:
  • Set direction and mentor a team.
  • Lead the team/practice from the front.
  • Create a culture that is conducive for the team to take initiatives.
  • Participate in campus / lateral recruitment drives.
  • Ensure associate satisfaction measured through BES scores.
  • Formulate, own and prioritize internal projects which would help improve CSS, BES, & collaboration of all vertical resources.

Quality & Process:
  • Align and implement the practice/organization defined delivery drivers.
  • Adherence to process based on organization/client standards, frameworks and tools.
  • Implement BIC framework within Delivery Unit.
  • Ensure that Operations parameter targets are met, such as utilization, pyramid/span , job rotation , ELT induction etc.
  • Ensure timely forecasting is done to meet the future resourcing requirements.

Personal Excellence:
  • Ensure Learning & development for self and team.
  • Work with learning teams and partners and ensuring that learning aspects for team are met (like getting elearnings created based on services).
  • Take up with partner on new technologies and get necessary modules created to enhance the overall teams skills in that domain.

Business Development Support:
  • Contribute to overall growth of the project of customer/BU.
  • Estimate and procure the resources (financial, people) required to achieve defined goals.
  • Act as Business enabler.

Thought Leadership:
  • Contribute to thought leadership through white papers, solution developments, journal contributions, solution/ offering conceptualization & commercialization for external audiences (industry conferences Eg CIO forum/ Client conferences, CXO forums).
  • Participate in partner forums and evangelizing technology capabilities of Cognizant.

Must Have Skills
  • Microsoft Azure
  • Microsoft Hypervisor
  • Vmware administration

Cognizant (NASDAQ-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at

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