Assistant Vice President (Business Analytics Manager)

Assistant Vice President (Business Analytics Manager)

8-11 years
Not Specified

Job Description

  • About us:

Analytics & Information Management is a global community that is driving data driven transformation across Citi in multiple functions with the objective to create actionable intelligence for our business leaders. We are a fast growing organization working with Citi businesses and functions across the world.
What do we Offer:
As part of Citi Retail Services team, we provide analytics support for our retail portfolios, primarily focusing on marketing analytics. Few notables among the multiple areas we work in:
  • Customer lifecycle management: Design and implement strategies to improve customer experience and drive revenue, spanning across all 3 stages of customer lifecycle - Acquisition, ECM and Retention
  • Campaign Execution/Offer optimization: Design, test and implement innovative and customer-centric offers tailored to drive customer delight and grow engagement
  • Digital: Trace customer's digital journey with Citi, design strategies to make digital experience more engaging and drive revenue through low cost digital channels
  • In order to achieve the best in class analytical solutions across business units we use the best in class tools and technology.

Expertise Required:
The business analytics manager will have the following responsibilities:
  • Be responsible for managing a team of analysts. The manager will be responsible for managing the team, driving deliverables & partner management.
  • As a manager, the candidate is expected to be involved in recruitment, career planning and providing mentorship to the team members.
  • Ability to identify, clearly articulate and solve complex, open ended business problems to drive portfolio growth and meet business objectives
  • Ability to focus on multiple priorities and drive solutions in a fast paced working environment
  • Should have excellent communication and inter-personal skills
  • Strong process/project management skills
  • Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc.

Analytical Skills
  • Basic Statistics
  • Hypothesis testing, A/B testing, Segmentation
  • Proficient in Formulating Analytical methodology, identifying trends and patterns with data and providing actionable insights to the business stakeholders
  • Ability to handle complex data and generate meaningful business insights
  • Knowledge of Banking, Credit Card Industry, Marketing Analytics would be an advantage

Tools and Platforms
  • SAS, SQL
  • MS Excel, PowerPoint

Educational and Experience:
  • 8+ years of hands on experience in delivering Analytical solutions. Experience in banking industry preferred.
  • MBA / Master degree in Economics / Statistics / Mathematics / Information Technology / Computer Applications / Engineering from a premier institute. BTech / B.E in Information Technology / Information Systems / Computer Applications

The above items provide a broad description of the candidate's job responsibilities.
Job Family Group: Decision Management
Job Family:Business Analysis
Time Type:Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries (Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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About Citi

Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation headquartered in New York City. The company was formed by the merger of banking giant Citicorp and financial conglomerate Travelers Group in 1998; Travelers was subsequently spun off from the company in 2002.

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