Assistant Manager - Credit Operations

Assistant Manager - Credit Operations

Bajaj Finance Limited
Not Specified
Not Specified

Job Description


Job Summary
* Assistant Manager - Credit Operations
Job Purpose
'This position is open with Bajaj Finance ltd.'
Job Duties & Key Responsibilities
* Duties and Responsibilities - '. Customer Service - TAT Tokens customer complaints and NSR/SR closure Management . Daily cash collection / updating and deposition & Checking and updating agency/branch walk-in collection. . Cross selling the insurance and other products to walk in customers . Cash & Customer Service /NPS and Audit Queries . Service branch maintenance and control . Consistent increase in penetration of CDM/Kiosk . Manage escalations with teams (Centralize/HO) for end to end resolution . Petty cash management . Maintain minimal errors in audit report published by HO.'
Required Qualifications and Experience
* '. Understanding of cash & customer service related processes and policies. . Graduate/Post graduate fresher/with experience . Ability to work independently and towards deadlines. . Effective oral and written communication skills'

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