pertaining to Security/ House Keeping / Utility Services. Thinking ahead, analysing the current situation, and formulating a written business development strategy is an essential starting point for all newly appointed Area Managers. The primary job function of the area manager is to manage and assume overall responsibility for the success of their business by directing all operational aspects of each sites and driving service delivery, customer satisfaction and operational excellence.
Key Responsibility Areas (KRA)
1. Payment Collection
2. Customer Satisfaction Rating (through effective service delivery)
3. 100% AMC renewal of Contracts
4. Revenue Loss Control & Deployments (Availability of Resources & Relievers)
5. BCW Attendance Process
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