Application Support

Application Support

JP Morgan Chase & Co.
Bengaluru / Bangalore
5 - 8 Years
Not Specified

Job Description

Job Description :
Working in Application Support means you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. You'll work collaboratively in teams on a wide range of projects based on your primary area of focus: design or programming. While learning to fix application and data issues as they arise, you'll also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you'll have the opportunity to develop professionally —and to grow your career in any direction you choose.
This role requires a wide variety of strengths and capabilities, including:
  • BS/BA degree or equivalent experience
  • Basic knowledge of application development
  • Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed
  • Working knowledge of development toolset to design, develop, test, deploy, maintain, and improve software
  • Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
  • Minimum BS degree in Computer Science or Equivalent work experience
  • Minimum 5+ years technical experience inWebbasedtechnology environments and related dependencies between platforms, database, and application levels. (UNIX, Oracle, WINDOWS)
  • Experience in building Geneos script and monitoring is preferred.

  • · Experience with Monitoring Tools such as Splunk, Grafana, Dynatrace is a plus.
    · Experience on scripting including Powershell/Shell/Perl and/or Python
  • Experience in the support of real time transaction processing applications
  • Understanding of Java concurrency, concurrency patterns, Enterprise design patterns, industry best practices, domain driven design, Microservices patterns and architecture is a plus
  • Experience in Oracle, and SQL server databases is a plus
  • Knowledge of Keon, windows server, active directory, group policy, OS
  • Experience in enterprise incident management practices, monitoringand performance tools.
  • Ability to quickly receive and process information, make appropriate risk based decisions.
  • Excellent communication skills, both oral and written
  • Effectiveissuemanagement skills, problem identification, root cause analysis, and solutionrecommendation.
  • Self confident, self directed, ability to work with various levels of staff and management.
  • Excellent time management skills
  • Ability to remain calm, work ina fast paced, at times pressured environment,and balance competing priorities.
  • Strongglobal team member, interaction with staff and clients to achieve business goals.
  • Intense personal commitment to mission, values, and goals of the organization.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

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