Application Support Engineer (Only Male Candidates)

Application Support Engineer (Only Male Candidates)

Advent Global Solutions INC
Gurgaon / Gurugram
2 - 6 Years
Not Specified

Job Description

Duties & Responsibilities:
The incumbent would be responsible to:
• DCS functional knowledge – Basic understanding of all DCS functions like Check-In, Boarding, load control, IATCI, APP messages etc. to perform L1/L2 Support.
• Understanding the underlying services and ability to perform analysis using Splunk and application logs to identify the issue.
• Ability to write SQL queries to extract/Update the details from DB.
• Raise Bugs via VSO to the development team with details highlighting the issue.
• Follow the processes in place to ensure bugs are resolved on time, escalate if required.
• Identify and set up pro-active and reactive monitoring in place via the available tools.
• Able to work 24/7 on a roster basis and available to support beyond the call of duty when required.

Advent Global

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