Application Support Engineer

Application Support Engineer

Magna Infotech Limited
Bengaluru / Bangalore
3 - 8 Years
Not Specified

Job Description

Hi ,
Greetings from Magna Infotech!!!
Hiring for the below requirement.
Position: Application Support Engineer
Exp: 3-8 Yrs
Location: Bangalore

Responsibilities

Experience in handling software product customers for Delighted Customer Support.
Ability to participate in team activities and be a customer advocate for the assigned list of customers. Willingness to carry out the various activities assigned to them and complete them to closure. Overall open mindedness to be able to take up any activity with a positive attitude and a willingness to learn new skills and technologies.
Handling customer attention, following up on customer issues and clarifications, carry out first line of troubleshooting steps, work with Development/Testing teams to get customer issues resolved
Web(IIS) and Database Support (MS-SQL)– with a clear understanding of the basics of the application, technology and domain and MS SQL Support experience.
Considerable experience in dealing with a wide range of customers with high level support and understanding and excellent communication skills – both verbal and written
Considerable experience, including delivering support for web and database applications in a variety of professional environments.
Relevant technical experience to include Application support, database maintenance and migration activities, exposure SQL & Dot Net
Experience in scripting technologies such as Java Scripting, Python, PowerShell will be advantageous.
Exposure and working knowledge of one or more ITSM tools in the capacity of an administrator
Experience in handling Asset and Availability management Tools.
Qualifications

At least 3-8 years
Considerable experience, including delivering support for web and database applications in a variety of professional environments.
Relevant technical experience to include Application support, database maintenance and migration activities, exposure SQL & Dot Net
Exposure and working knowledge of one or more ITSM tools in the capacity of an administrator
Bachelor's Degree preferred or equivalent experience.
ITIL Knowledge or relevant certification.
Below Details are Mandatory:

Full Name:
Alternate Number (Mobile or Land Line):
Current CTC:
Expected CTC:
Total work experience:
Relevant work experience:
Present Company:
Official mail id of present co. (MUST) not payroll co.:
Current location:
Notice period (Immediate to 15 days):
Reason for looking for job:
Any job offer you hold:
Highest Degree with Year of Passing:
Any Gaps in Education:
Date Of Birth:
Ready to work with Magna info Tech Payroll (C2h > 1 yr) position:
Willing to relocate:
Variable Pay:
Fixed Pay:
PAN:
Highest qualification:

WWW.Magna.In

About Recruiter

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Functions : IT

Industries : Recruitment/Staffing/RPO

Skills/Roles I hire for: software

level Hiring For: Junior Level

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