Admission Support Officer || Educational Institute || Freshers and Experienced

Admission Support Officer || Educational Institute || Freshers and Experienced

Upstart Recruiters
0-5 years
Not Specified

Job Description

Job Requirement:
Responsible for making outbound calls and regular follow up on leads assigned.
Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
Selling courses over the phone and achieve the targeted sales numbers & value, set quality parameters
Explaining the product features in detail and how to use the packages.
Understand the Customer requirements, encourage them to upgrade / renew the packages.
Address all the issues / grievances of customers and provide the right customer experience.
Capture the insights from customer interactions and share it with the internal team.
Strictly adhere to the process requirements
Skills and Key Responsibility:
Good Communication skills (Fluency in English and Hindi Both)
Candidate should be comfortable for target based job.
Should be comfortable to take multiple calls in a day.
Highly organized and mature with respect to human relationships and get the jobs done.

Qualification: Graduate and above.
Industry: Education / Teaching / Training/BPO/ Insurance/ Ecommerce
Previous role- Tele sales/Counselling/Teaching
Employment Type: Permanent Job, Full Time.

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