Account Manager

Account Manager

SnapHunt Pte Ltd
Delhi Noida
1 - 2 Years
Not Specified

Job Description

The Offer

  • A regional role with one of the global leading web solutions provider
  • Enjoy flexible working options
The Employer

Our client is a leading provider of offshore web development and software outsourcing solutions for all businesses. They have a dedicated team of engineers that are highly responsive and delivery high-quality work which has made them stand out from the rest.
The Job

You will be responsible for :
  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.
  • Developing and managing a portfolio of Key Accounts.
  • Achieving monthly sales targets by identifying and developing new customers.
  • Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.
  • Coordinating pre-sales and post-sales follow up.
  • Achieving and exceeding weekly and monthly KPIs.
  • Building strong and collaborative relationships with other internal stakeholders.
  • Monitoring market trends and providing regular competitor feedback.
The Profile
  • You have at least 1 year experience within a Customer Service role, ideally within the IT Software industry.
  • You possess solid expertise in Direct Sales.
  • Experience within Area Sales, covering Consumer would be a strong advantage.
  • You have solid experience in a regional role ideally including experience covering India.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are a strong networker & relationship builder
  • You are highly goal driven and work well in fast paced environments
  • You are a strong mentor and coach who can build high performing teams
Ref :44120595

Job Details

Snaphunt is a specialist recruiting platform that takes the pain out of hiring and job searching. Looking for a new role Submit your CV on https://snaphunt.com Now live in Singapore, Indonesia, Malaysia, India, Hong Kong, Philippines, Vietnam, Thailand, Bangladesh & Sri Lanka.

About Recruiter

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Active jobs

Functions : Sales - Telesales/Telemarketing

Industries : Recruitment/Staffing/RPO

Skills/Roles I hire for: Technology

level Hiring For: Mid Level

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