Account Manager

Account Manager

SnapHunt Pte Ltd
Delhi Noida
1 - 2 Years
Not Specified

Job Description

The Offer
A regional role with one of the global leading web solutions provider
Vibrant work culture with dedicated team members
Enjoy flexible working options
The Employer
Our client is a leading provider of offshore web development and software outsourcing solutions for all businesses. They have a dedicated team of engineers that are highly responsive and delivery high-quality work which has made them stand out from the rest.
The Job
You will be responsible for :
Handling inbound calls and emails in a professional manner.
Resolving customer inquiries and requests and ensuring strong customer satisfaction.
Working with various internal teams to ensure prompt and accurate order processing and delivery.
Escalating customer feedback as required.
Developing and managing a portfolio of Key Accounts.
Achieving monthly sales targets by identifying and developing new customers.
Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.
Coordinating pre-sales and post-sales follow up.
Achieving and exceeding weekly and monthly KPIs.
Building strong and collaborative relationships with other internal stakeholders.
Monitoring market trends and providing regular competitor feedback.
The Profile
You have at least 1 year experience within a Customer Service role, ideally within the IT Software industry.
You possess solid expertise in Direct Sales.
Experience within Area Sales, covering Consumer would be a strong advantage.
You have solid experience in a regional role ideally including experience covering India.
You possess excellent interpersonal as well as written and verbal communication skills.
You are a strong networker & relationship builder
You are highly goal driven and work well in fast paced environments
You are a strong mentor and coach who can build high performing teams
Ref :44120595

Job Details

Snaphunt is a specialist recruiting platform that takes the pain out of hiring and job searching. Looking for a new role Submit your CV on Now live in Singapore, Indonesia, Malaysia, India, Hong Kong, Philippines, Vietnam, Thailand, Bangladesh & Sri Lanka.

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Active jobs

Functions : Sales - Telesales/Telemarketing

Industries : Recruitment/Staffing/RPO

Skills/Roles I hire for: Technology

level Hiring For: Mid Level

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