Account Manager - Sales in Canada on PR Visa

Account Manager - Sales in Canada on PR Visa

Company Name Confidential
Canada
3 - 13 Years
Not Specified

Job Description

PRIMARY DUTIES AND RESPONSIBILITIES

Sales: 80%

  • Strategically leverages marketing material provided to drive Increased AOV, share of wallet and category penetration.
  • Meets or exceeds business sales and productivity goals – daily, weekly, monthly.
  • Utilizes Product Specialist teams to enhance customer’s experience in key categories.
  • Understands buying trends and categories for the industries within the base.
  • Assist with product research and sourcing large quantity orders to increase share of wallet.
  • Maintain a robust sales pipeline.
  • Follow internal guidelines to offer customer level pricing.
  • Utilizes various sources including reporting provided to create relevant sales driven calls.
  • Understands the sales process and demonstrates the ability to execute
  • Responsible to drive and cultivate a lasting buying relationship with customers by leveraging sales model of Connect, Share, Partner.

Customer Service: 15%

  • Liaison between the customer and internal partners to resolve escalated issues in a timely and effective manner
  • Utilize OMS system to understand the customer issues and how to solve them

Self-development: 5%

  • Participates in team, departmental meetings and feedback sessions
  • Works with Team Manager to personally develop sales skills through coaching and sales strategies
  • Builds business plan to align personal goals with team and overall business strategy and objectives.
  • Shares and utilizes best practices of the business and peers on a regular basis
  • Seeks and accepts coaching for improvement

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