By combining talent, technology and consulting, We delivers efficient, cost-effective, flexible solutions. Offerings range from Software Development, Application Maintenance & Technology Integration to Business Process Optimization.
We are looking forward out of the box thinker in following technologies for our recent openings: Development: PHP Frameworks & .Net Frameworks Mobile: iOS and Android Developers UI / UX Designer and Developers Services we are offering: Software Development Product Development Mobile Apps Development Big Data / ERP / Database Driven Applications Cloud based development & API Integration
Locations: (In India) * New Delhi * Panchkula * Mohali * Lucknow
Employee Benefits: - 500+ projects delivered to 200+ clients of various domain last year. All related to Northern America / Australia & Canada. - Well defined process for all departments to manage project smoothly. - Expertise in developing huge user-base database driven applications on popular platforms. - Dedicated R&D team for all challenging & complex projects. - Quality checks on each steps to assure development is on right path.
Outsourcing Wing: Visit us at www.vlogiclabs.com
Product Development: Visit us at www.meandersoftware.co
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases