About our Organisation | We are one of the reputed Recruitment Company based Out from Mumbai.We have been Operating Since 2010 .As a brand Beyond Recruitment we have successfully Placed More then 10000 candidates in various companies and in various sectors .We are providing free interview training and career guidance to our candidates from our expert team which helps you to be successful in our life
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases