Harita Techserv Ltd is a part of the prestigious TVS family, offering value-added Engineering Services.
with 400+ skilled Engineers have exposure to various Domains, Design tools and Technologies.
With Pan India presence and over 20+ years of experience which continues to capitalize on the vast business opportunities in the fast growing Design Engineering Segment with focus on Automotive, Heavy Construction Equipment & Industrial Machinery, Medical Equipment, Consumer Electronics and Aerospace verticals
We are head quartered in Chennai with Regional office in Pune, Bangalore and Coimbatore.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases