What we do : ilLabz is one of the largest IT staffing firm with 10,000+ hires
ilLabz Location : Offices in 4 cities in India, Employee spread across 18 geographies in India
Our achievements: Employees converted to direct hire - 60%, Current monthly hiring â€" 75+ IT Professionals, Currently 500+ Service Employees
This is with regards to an excellent opportunity with us if you have that unique and unlimited passion to build world class enterprise software products that turn into actionable intelligence, do you enjoy working on some of the toughest software problems while growing as a senior technology professional? Do you believe that software products must operate 24/7 without failure? Can you implement an engineering discipline that embodies â€œfailure is not an optionâ€ approach? Then we have the right opportunity for you and your career.
We have requirement for our company, please let me know your concern along with following details.
Notice period :Immediate only
Position:C2H (Contract to hire)
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iLabz Quick Facts: What we do : ilLabz is one of the largest IT staffing firm with 10,000+ hires ilLabz Location : Offices in 4 cities in India, Employee spread across 18 geographies in India Our achievements: Employees converted to direct hire - 60%, Current monthly hiring â€" 75+ IT Professionals, Currently 500+ Service Employees
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases