QUAREC initiate their operation in field of HR Consultancy and Placement Services to serve a bridge for Job seeker and Organization. We are promising, energetic and efficiently managed Recruitment Consultancy Company which aspires is to offer our customers with value added Human Resources resolution based on integrity, reliability, preferred results and a Passion of brilliance.In fact, our eventual motto is too engaged as an association between career seekers and career sponsors. Our crucial endeavor is to delivering quality manpower to dissimilar verticals. We outfit to all the levels of manpower requirements in your association. We distinguish that our accomplishment depends completely on how well we provide our customers and nothing else takes ascendancy over our guarantee to make available positive, suitable and accessible proficient Services.
For more details please visit our website : www.quarec.com
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases