Develop content ideas, concepts & produce sufficient content, Co-ordinate with graphics designer time-to-time basis and keep him updated about the content, design & develop contents for blogs/ clients on provided topic
ChainLogix has been set up to develop next generation technology solutions. Our range of service covers business consulting, technology consulting and IT infrastructure management services. ChainLogix is an affiliate of All American Document Services and provides technology enabled business solutions to clients globally. ChainLogix is working on building a team of the most experienced back office professionals, IT engineers, and developers to understand client requirements and help them outperform the market.
Core JAVA, Strong verbal and written communication skills with the ability to liaise with a variety of stakeholders problem solving skills the ability to work under pressure attention to detail competent technical skills the ability to work in a team
* Good Interpersonal and communication Skills *Team Work & Decision Making Skills *Good Motivational Skills to bring out the best in team members *Good Managerial skills to lead the team successfully *Problem Solving
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases