Ability to function as a team player and alternatively work independently to achieve objectives.• Demonstrated ability to manage multiple tasks and deadlines. • Comprehensive problem solving abilities and excellent verbal and written communication skills.
We are a fast growing audio visual equipment and services company providing our customers with innovative solutions to their needs for visual display solutions. We are small enough to be able to offer individual mentorship and large enough to offer ample opportunities for growth.
We are a leader in our category and believe in working hard and playing hard.
Chemical Engineers, Chemical Engineering Fresher, Diploma, Engineering, Chemical Manufacturing ,Junior Chemical Engineer,Fertilizer Production, Fertilizer Manufacturing, Chemical Production, Chemical, Process Engineering, Production Engineering
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases