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Keywords / Skills : "Java", "J2EE", "UNIX", "Telecom", "Oracle", "SQL"

3 - 5 years
Posted: 2019-02-14

Industry
IT/Computers - Software
Function
IT
Role
Software Engineer/ Programmer
Salary
3.00 - 8.00 lacs
Posted On
14th Feb 2019
Job Description
Skillsets: Java, J2ee, Unix, Linux, Oracle/SQL Dev , Experience supporting and working user tickets, prior experience working in Telecom domain.

Project Overview:

Provisioning is the business critical directional application in Network & Technology IT group (N&T IT). Provisioning Controller is the provisioning orchestration engine with a defined workflow for different enterprise products. Provisioning Controller receives the order from order entry systems and orchestrates the Provisioning work flow and ensure customer service is up and running by commit date. Provisioning Controller is used by over 7000 active users primarily using the UI to track order progress and Task Assignment to work on their assigned tasks which needs manual intervention

Roles and Responsibilities:

Experience working in a highly efficient environment supporting User / Customer tickets

Ability to handle and respond to escalations in a timely manner.

Commit to and meet specific targets every day wrt resolving tickets.

Advanced skills within a professional discipline and general knowledge of other areas.

Requires independent thinking and curiosity to learn every day.

Demands full use and application of principles, theories, concepts and technologies.



About Company

Skillsets: Java, J2ee, Unix, Linux, Oracle/SQL Dev , Experience supporting and working user tickets, prior experience working in Telecom domain.

Project Overview:

Provisioning is the business critical directional application in Network & Technology IT group (N&T IT). Provisioning Controller is the provisioning orchestration engine with a defined workflow for different enterprise products. Provisioning Controller receives the order from order entry systems and orchestrates the Provisioning work flow and ensure customer service is up and running by commit date. Provisioning Controller is used by over 7000 active users primarily using the UI to track order progress and Task Assignment to work on their assigned tasks which needs manual intervention

Roles and Responsibilities:

Experience working in a highly efficient environment supporting User / Customer tickets
Ability to handle and respond to escalations in a timely manner.
Commit to and meet specific targets every day wrt resolving tickets.
Advanced skills within a professional discipline and general knowledge of other areas.
Requires independent thinking and curiosity to learn every day.
Demands full use and application of principles, theories, concepts and technologies.


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