We are in the process of hiring IT Infra Delivery Head for one of our CMm-5 client
Job Location-Andheri East
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Plan, organize, and manage infrastructure staff and/or consultants to ensure the stable and secure operation of the organization’s IT infrastructure.
This includes developing, maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server infrastructure, data communications, and telecommunications systems.
The Infrastructure Head will also manage end-user customer service and direct activities to resolve hardware and software problems in a timely and accurate fashion.
Engaged in infrastructure operations management including network, server, center AV infrastructure, end user support, asset management, IT infra management & IT security compliance
− Performs analysis of network needs and contributes to design of network architecture, integration and installation.
− Maintains network hardware and software, including servers, voice, PDA's, peripherals, network nodes, terminals and wiring.
− Works with consultants to ensure that the computer system platform provides sufficient computing resources to deliver the desired level of business performance.
− Coordinates with other departments in order to understand and meet their requirements.
− Evaluates network hardware and software requirements and capabilities and makes recommendations.
- Checks systems in order to optimize performance and to initiate recovery action after system failures.
− Establishes budgetary requirements for equipment replacement.
− Establishes and controls systems access and security.
− Provides support to and trains users in local area network administration and usage.
− Monitors customer service and maintains network stability, collects and analyzes network and memory utilization, and installs and tests software upgrades.
− Manages computer operation scheduling, backup, storage and retrieval functions.
− Coordinates third-party maintenance for network hardware, software and telecommunications services.
− Develops or establishes strong relationships with service providers.
− Negotiates and contracts with consultants, technical personnel and vendors for services and products.
− Prepares and maintains documentation of network configurations and cabling layouts.
− Develops, maintains and tests disaster recovery plans.
− Trains users in the operations of office productivity applications.
− Directly supervises employees and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
− Performs other non-essential duties as assigned.
− Extensive experience required in service provider networks with experience managing teams and with responsibility for completing complex deployment projects within budget and on specific timelines.
− Experience designing and/or troubleshooting network problems and providing superior customer service. Experience with popular computer and server OS platforms.
− Experience working with network monitoring systems or equivalent experience.
− Detailed understanding of IP addressing, IP routing protocols, Internet technologies and standards, Internet security issues, circuit technologies, communications engineering standards, web and network access technologies, computer office software suites.
− Networking ability including: Cisco IOS, QOS, firewalls and routers