Incorporated in 2015 Aarav Consultancy has continued to build on its Resources with emphasis on its quality human capital value. Since from the establishment, it has been highly regarded for its expertise and innovation in the staffing industry.
Aarav Consultancy mostly focus on Executive Search Solutions for Executive & Top management positions in all verticals. Maintaining transparency & confidentiality at client & candidate end has become our working philosophy.
Today, Aarav Consultancy has become a Professional Leader through its commitment to provide successful Recruitment solutions to multinational & Domestic Companies. AARAV CONSULTANCY provides successful recruitment and staffing solutions to leading companies like MNC , Domestic and Fortune 500 . By making a mark, we have grown to be presented in most of Industries & Functional domains. We offer you services from Consultancy to turn-key project & bulk recruitment.
With enhanced reach across Industries, Functions & Locations, Aarav is committed to Deliver the results within demanding times & deadlines. Aarav believe to work on ethics & standards in HR Industry by adherence to time line & confidentiality. We strongly follow our core values like Quality, Team Work, Time Values & Relationships as are backbones of our Strength.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases