• Recruitment across all units of the organization from software development, operations, network to human resources • Management of the full recruitment process: Sourcing and attracting the highest calibre of candidates, dealing with the requisition process, advertising roles, carrying out telephone interviews, scheduling and conducting of interviews, handling the offer process • Worked as an individual contributor as well as lead recruitment Process and provided resolutions to a diverse range of complex problems and lead junior team members • Extensive experience in building sourcing strategies including direct sourcing, referrals, social networking, agencies, campus hiring etc.
Indo Gulf Recruiters and Consultants Pvt. Ltd is a reputed recruitment consultancy providing Human Resource Solutions, Overseas Placement & Staffing Solutions. Our industry-wide exposure and experience along with a flexible working style enable us to deliver the best solutions, meeting every need. We function as a platform to match the right talent with the right opportunity.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases