Candidates are expected to handle development of desktop applications with the latest technology. Exposure to VB.Net SQL Server would be needed. Candidates with domain knowledge in Inventory Management, Point of Sales, Financial Accounting will be a plus. Working knowledge Hotel Management, Hospital Management Application will be an advantage.
INNfinit IT Ventures Pvt. Ltd. formerly Indium Technologies is a software development company based at Kakkanadu, Kochi offering ready to deploy ERP solutions for Hotels, Restaurants and other business domains. Nearing 10 years in business we have our hotel management software used in 300+ hotels and restaurants within the sate and outside. We are currently working on ERP products for other business verticals like manufacturing, distribution, construction etc. Location: Kakkanadu, Kochi website: www.indiumtech.in
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases