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Keywords / Skills : "Technical Support", "SAAS", "Helpdesk", IT Helpdesk Support

1 - 6 years
Posted: 2019-02-21

Job Description
Technical aptitude & ability to learn complex cloud apps.

Provide customer support via ticket based help desk and chat

Ability to write technical user documentation with perfect grammar.

Create video based user guides

Excellent communication skills
Past experience of customer support for SaaS (software as a service) apps.

About Company

Solid Systems Global
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