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"Customer Support Executive" voice process

Keywords / Skills : "Voice Process", International BPO, Call Center, BPO, International Call Center, Inbound, Customer Care Executive, Customer Support

0 - 2 years
Posted: 2019-05-23

Job Description
We are hiring for CSA and NON CSA. L:ocation Bangalore # Sarjapur, whitefield, Kudlugate & Shivajinagar # MNC.

The primary responsibility is to attend inbound calls for customer support from the existing customers.
 
Sometimes, Make outbound calls to existing customers for getting surveys done and account management.

In case there are any issues, escalate the same to the higher officials in the team/company .

Create reports on the work done and submit it to the team lead/manager.

Any Graduate/Undergraduate( Experience only) 
Freshers can apply 

Good communication in English and Hindi mandatory Bonus upto  3500 per quarter 
Cabs provided during night hours(international )
x tensive training would be provided for the candidates on the process
Good knowledge in Customer Service


About Company

Brighter Resource Consulting Private Limited is a leading HR consulting firm connecting right candidates with their dream jobs. We are specialized in IT / ITES & Engineering recruiting across all levels. Pls visit www.brighterresource.com or write to [HIDDEN TEXT]
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