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"Customer Support Executive" - Dayshift

Keywords / Skills : "Freshers", "Fresher BPO", "Customer Support", "Customer Care", "Customer Service"

0 - 1 years
Posted: 2019-02-27

Job Description
Greetings for the Day!

We are having openings for CSE - FE APAC - Day shift -Externetworks-Hitech City - Madhapur – Hyderabad.

Position: CSE-FE – APAC/EMEA Region

Company: ExterNetworks

Work days: Monday to Friday

Working time: Day Shift

Positions: Multiple.

Start Date: Immediate or ASAP

Experience:0-2 yrs.

Contact Person: Shalini-HR Executive

Please send your CV or Resume to [HIDDEN TEXT]

Job Description:

Experience in Recruitment.

Excellent Verbal and personal presentation skills with the ability to persuasively present and represent business capabilities

Should possess Strong Written and Oral Communication skills.

Be familiar with Microsoft Word and MS Outlook (or similar email application)

Daily Tasks:

Recruiting, sourcing, pre-screening, evaluating qualifications

Working on Multiple Job Boards (Monster, CareerBuilder, LinkedIn and others).

Sourcing profiles according to the job specifications.

Screening profiles technically.

Signup / Enroll technicians by using phone and email communication.

You will support FieldEngineer.com requests in APAC/EMEA Region by getting techs to Sign up using different databases.

Along with Recruitment you need to understand the technical difficulties and provide support to active techs like Voice, CHAT and EMAIL to active techs.

Education:

Must hold a Bachelors or a Technical Degree in computer or IT.

OR

Any Graduate with Excellent written/voice communication skills

• If you are interested with the above requirement please revert with your updated resume along with the below details asap so that we can proceed further.

Current CTC :

Expected CTC :

Official Notice Period:

If shortlisted need to attend F2F interview in Hyderabad on weekdays with one day prior update(Y/N)?

Please refer if any of your friend or colleagues interested on the same..



About Company

Headquartered in Piscataway, New Jersey, and with further strategic locations across North America, Europe, the Middle East and Asia, ExterNetworks has rapidly expanded its operations and capacity since entering the market in 2001. By following a complete client-centric service approach, we offer highly flexible and entirely customized IT solutions that respond to multiple and varied requirements and help our clients accomplish their business objectives. We take into account key factors, such as budgetary constraints, time pressures, and project-specific requirements to continually adapt to clients’ needs and ever-changing market conditions.


ExterNetworks offers cost-effective, sustainable and highly innovative managed services and solutions that enable clients to increase productivity, reduce costs and streamline their operations. Our wide portfolio of projects ranges from complex e-business and web development initiatives to enterprise-wide custom application development and 24/7 help desk support. We listen attentively to clients and conduct thorough needs analyses to find the right resources that respond uniquely to their requirements.

In an increasingly competitive business environment we are keenly aware of our clients’ need to maximize ROI and increase their profit margins. Our proven service approach adopts an effective and agile business model that allows us to work smarter and leaner than other IT consulting firms, ensuring both reduced costs and improved lead time. Not only do we benefit from 18 locations countrywide, but we also serve clients from offices in the United Kingdom and United Arab Emirates, allowing us to source IT professionals globally from strategic locations across three continents.
The technology professionals we deploy on a contract, contract-to-hire, or full-time basis, include highly talented software developers, experienced project managers, qualified database, networking and internetworking specialists, and dedicated help desk support professionals.

ExterNetworks hires a further 500 skilled employees in our offshore Network Operating Center (NOC) in India. This state-of-the-art facility allows us to effectively harness the resources of talented professionals offshore, while benefiting from world time zones and economic resources. We can respond more efficiently to our clients’ requests thanks to our 24/7 capacity, and enjoy total product development control with unlimited customization possibilities.
By combining seasoned recruiters from our onshore facilities with our dedicated offshore team, our unique delivery model accelerates staff deployment and ensures reduced cost per hire. We can take on any challenge, large or small, and pride ourselves on our continued innovation in providing original and out-of-the-box solutions in a timely and professional manner.
We owe much of our success today to our continued focus on what we do best; offering premium IT consulting, managed network services and talent acquisition. Whether the request is to increase the output of a client’s existing network system, or to implement an entirely new infrastructure from scratch, ExterNetworks has the qualified professionals to complete the job every time.
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