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"Customer Service Manager"

Keywords / Skills : "Customer Service Manager", "Customer Support", Customer Service, Customer Care

2 - 4 years
Posted: 2019-03-06

Customer Service/ Call Centre/ BPO
Team Leader
Operations Manager
Posted On
6th Mar 2019
Job Description
Key Responsibilities:
  • Achieving the customer service objectives by contributing strategic plans and reviews.
  • Implementing production plans and completing the actions.
  • Improving customer service Quality by studying, evaluating and re designing processes.
  • Monitoring and Analyzing results of customers feedback.
  • Identifying customer service trends, system improvements and implementing changes.

About Company

Established in 2008, Mazda Consultancy Services Pvt. Ltd. provide customer-centric outsourcing solutions to global companies. Our outsourcing, technical and consulting services offer assistance for growing businesses and prides itself for holding a near perfect record in customer satisfaction.
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