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"Call center" "Customer Support" "Customer care" "BPO" "Technical support" "Technical Engineer"

Keywords / Skills : Call center, Customer Support , Customer care, BPO, Technical support, Technical Engineer, inbound calls, emails, Technical Support, Tech Support, TSR, Technical Support Engineer

0 - 5 years
Posted: 2019-06-22

Job Description
Candidates will go through a Screening Test(Communication Round) & only selected candidates with good communication will be processed for interviews 
Education Required: Any Graduate, B.E or B.TECH no percentage cut off

Shainaz @ 9513191941

Non technical graduates are also eligible

Designation: Technical Engineer (L1 & L2)
Engineer/Executive

Timings : 11am to 3pm

Job Description:

1.Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.

2.Remote Infrastructure support

3.Perform problem cause analysis

4.Resolve customer queries & achieve customer delight.

5.Ability to Identify Opportunity & Implement Process Improvements

6.Has technical experience and skills in the areas of problem determination, creativity and analysis.

Desired Skills:

o Ability to identify basic hardware parts and aware of basic hardware concepts

o Sound Knowledge on Operating Systems & MS Office

Basic Knowledge

Linux,Windows,Database&Storage

o Good Communication Skills(Neutral English-Mandate)

o Any Graduate or PG's (Min 15 years of Education required/No Backlogs)

o Flexible to work in Rotational Shifts

Experience required : 6 Months to 6 years (Max)

Compensation: 5 Lac + incentives

This is a wonderful opportunity, don't miss this opportunity.

Please carry 2 copies of resume and 2 passport photos.

Walk-in to the below mentioned address.

Venue :
Black and White Business Solutions,
#721, 2nd floor,CMH Road,
Indiranagar, Bangalore - 38
Land Mark :Above mysore silk .
Opp to MK Retail.CMH busstop OR KFC Busstop..

Please forward the mail to all your Friends who fit in the above criteria.

Thanks and Regards,

HR SHAINAZ
Contact : 9513191941


About Company

Incorporated in 2006, We are the staffing industrys leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals.
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