Foundation Manpower Management helps both companies and individuals navigate the ever-changing world of work.
For companies with a recruitment mission, we form the most strategic and inventive part of the process. And for career-focused candidates, we become a conduit for perfect synergy between career excellence and an equally rewarding remuneration.
Foundation Manpower Management y is involved in providing Objective Advice, Expertise and Specialist skills with the aim of Creating Value, maximizing growth or improving the business performance of their clients.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases