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"After Sales Service Executive" - Raipur - 8LPA

Keywords / Skills : "After Sales Service", "After Market Service", "AMC", Annual Maintenance Contract, "Cross Selling", "Upselling", Customer satisfaction index

5 - 15 years
Posted: 2019-02-25

Machinery/Equipment Mfg.
Office Equipment/Automation
Sales/Business Development
Sales Exec/ Sales Representative
Other Sales
Any graduate
3.00 - 8.00 lacs
Posted On
25th Feb 2019
Job Description
Managerial and Coordination Requirements:

Be accountable for the overall performance in the increase of Service sales turnover in the respective territory of responsibility

Responsible for executing the Area and Regional service strategy within the territory of responsibility

Co-ordinate with Service Managers and Service Technicians to ensure best in class service to customers

Ensure target fulfilment of Service contract renewals

Plan and execute aggressive Service drives/camps for up-selling & cross-selling of high-end service plans, retrofit proposals and
Value-Added Offers

Identify and recommend service acquisitions to direct superior

Develop trustful and relevant relationships to customers

Provide market and competition feedback to superiors from time to time with recommendations for increasing service market share

Conduct business in line with applicable local laws and regulations, as well as with global and local policies & procedures, company's code of conduct

Responsibilities for Business Results (expected Added Value, Objectives, KPIs):

Year on year improvement in service turnover and margins

Number of new clients, new projects, service contract renewals, winning competitors share

Customer satisfaction index

About Company

2COMS consulting Private Ltd. started operations in 1999 as a recruitment and staffing solutions company and since then has been successful in placing 5000+ candidates in the top IT and ITES companies.

2COMS has come a long way in a short time span of 6 years, expanding its business from Calcutta to other hubs and increasing its network ever since. At present, 2Coms has offices in Calcutta, Pune, Hyderabad, Siliguri, Guwhati, Jamshedpur and Bhubaneshwar propelled by a team of 60 trained consultants having the right combination of expertise and passion for achieving results making them deliver their best and achieving managerial excellence.

2COMS focuses on verticals like KPO / BPO / IT / Insurance, Banking and Finance / Telecom and Retail Pharma / Sales.

2COMS offers its clients end to end recruitment solutions tailor made to suit all kinds of manpower requirements.

Since its inception, 2COMS, with its domain expertise, enhanced business performance combined by focused insight and innovation, has gained a sound reputation amongst companies in businesses across all industries.

By Formulating effective strategies, we have gained a sound reputation of a premier staffing and recruiting Company, enabling us to attain the leading position in the industry. We are the preferred recruitment partners tomost of our clients. 2COMS efficiently services large-scale recruitment needs of its clients by its focused and integrated approach of flexibility, effective strategy, business expertise and powerful research capabilities.
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