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"Active Directory"

Keywords / Skills : "Active Directory", fsmo, "GPO", "Replication", "Authentication", Kerberos

3 - 8 years
Posted: 2019-02-08

IT/ Computers - Software
Technical Support Engineer
Posted On
8th Feb 2019
Job Description
We have an urgent opening for AD Support engineer for our MNC client .

This will be a Permanent position for Teamware Solutions and will be deputed to our client place

Experience: 4+ Years

JOB Location Bangalore

Skills required: Active Directory Specialist


Notice Period: 30 Days/ Serving Np/On bench


A Support Professional is responsible for providing quality support for Microsoft Windows Server with a high degree of customer satisfaction; provide responsive and reliable technical solutions and information to customers.

Represent our Client and communicate with corporate customers via telephone, written correspondence, or electronic service in regard to finding solutions for technically complex problems identified in Microsoft products.

Solve highly complex level of problems, involving broad, in-depth product knowledge or in-depth product specialty; that may include support of additional product line. Frequently, these problems will not only be technically complex, but will be politically charged situations requiring the highest level of customer skill.

Responsible for efficiently managing the relationship with these customers and thoroughly documenting their cases.

Collaborate on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues. Collaborate with Tech Leads and escalation resources when appropriate.

Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions.

Consistently share best practices with team members. Act as technical resource for broad and complex issues, and may typically be assigned to moderately strategic accounts. Ability to develop and deliver in depth technical training to other engineers.

Write complex technical articles and sample programs for knowledge base.

Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas.

Candidates Profile:

Strong Experience in Active Directory Services.

Strong Experience in ADS, Group Policies, FSMO Roles, DNS Zones, Replications etc

MCSE Windows 2000

Additional Technology Certifications Cisco, Novell, Unix, Security etc (Preferred)

3+ years of experience in administering Microsoft Windows 2000 Server and Windows 2003 Servers.

Good English Communication Skills - Spoken and Written (including technical writing)

Strong Trouble Shooting and problem solving skills

Excellent customer Service skills and effective learning skills

Critical Exposure areas & Technical Specifications:

Strong Experience in Active Directory Services.

Strong Experience in ADS, Group Policies, FSMO Roles, DNS Zones, Replications etc

Trouble shooting and problem solving skills.

Interested share their resumes [HIDDEN TEXT]

contact No. 9113262106 / 8049389810

About Company

Teamware Solutions, a business division of Quantum Leap Consulting Private Limited (, established in 2003 and incorporated as a private limited company in India. We are head quartered in Chennai with offices in Bangalore, Pune, and Delhi with international operations in USA, Middle East and Singapore. We are a professional consulting services firm with deep domain expertise in BFSI, Oil and Gas, Infrastructure, Manufacturing, Retail and Telecom industries. With over 1800 professionals working on projects across India, USA, Middle East and APAC, we are growing at a scorching pace to meet our vision to be among the top 10 largest global Professional Services firm in the Information Technology Space. Our major clients include Captive IT units in India, Product Companies and IT Services firms. We specialize in Products, Ecommerce and Consulting assignments and our capabilities include Product Development, Integration, Migration, Deployment, and Maintenance , QA and Testing services, IT Infrastructure Implementation, Migration and Support.
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