Explore the Big Opportunity with Wipro BPS to grow your career Work Experience - 0-3 years (Freshers also applicable) Shift - Flexible to work in 24*7 shift
Eligibility Criteria Candidates with 0-3 years of experience in Finance & accounts/General Ledger/RTR/AP/AR/O2C Candidates with 0-2 years of experience in Healthcare Candidates with 0-2 years of experience in Order Management/SAP
Educational Qualification Full-time Graduates F&A-B.Com, BBM, BBA, BFS, M.Com HealthCare-B.A, B.Sci (Maths,Physics, Chemistry) & +2 with Diploma OM-B.E, BCA, B.Sci (Comp.Sci) (All Other Graduates can also attend the Job-Fest)
Documents to be carried Carry 3 copies of your Updated resume Kindly carry your original ID proof 2 Passport size photographs Please ignore if you are PURSUING ANY REGULAR COURSE.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases