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Weekday walk-in for Call Center - Fresher from Monday to Friday @ RR Donnelley, Chennai

Keywords / Skills : Call Center, BPO, Fresher, call, email, Voice, non voice, Order management, involves release processing, involve process, phone, e-mail, customer Care, customer service, customer servicing

0 - 2 years
Posted: 2018-03-13

Job Description
Client Support Associate
Handle calls, emails, facsimiles & order exceptions (EDI). Work primarily entails Order management which in turn involves release processing, handling general inquiries & returns, track & trace, data handling etc. The position requires handling additional responsibilities per the requirement
Receive order information from customers and sales representatives and enter details into the order entry tool. phone, e-mail & facsimile
Communicate with Sales/Customers via Fax/Email to collect information or update information
Graduates/ Non Graduates in any discipline (10+2 or 10+3)
Excellent communication skills
Required to work flexible schedule during evening & night shifts
0-2 years of exp ( 2017 Fresher’s are most welcome to apply)
Cab facilities will be provided

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