• 3+ years of experience in web development • At least 2 years’ experience on web development projects with extensive user interface development in an ASP.Net environment (specifically .Net Framework 4.5) •2+ years’ experience with all of the following technologies: C#, Java-script, Java-script libraries (AngularJS, JQuery, etc.), HTML, CSS. • Consistently writes program code that exhibits all of the generally accepted attributes of wellwritten structured code, including: readability, consistent in-line commenting, appropriate function break-outs, proper error-handling and defensive programming, appropriate application of OOP principles, use of consistent and (where applicable) internally-defined naming conventions, and adherence to other norms of programming practice • Delivers code that has been properly and fully unit-tested
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases