- Own application software that will be a part of our Next Generation Infotainment vehicles - Flex your expertise in web application design, architecture and performance to deliver compelling customer experiences - Partner with the rest of your team members to innovate and develop new design and interaction concepts - Consume our API's to define and evolve the underlying interfaces that support your projects, and drive the ongoing evolution of our web architectureSkill Set:
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases