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We R Looking for CSR, TL, QA, MIS, Trainers for BPO @ Chandigarh. To Apply Call +91 97799-24404

Keywords / Skills : BPO, Call Center, Voice Process, International Call Center, KPO, BPO Hiring, Fresher BPO, Freshers, Call Center Executive, Tele Caller, BPO Executive, Bpo Non Voice, BPO Call Centre, Inbound, Outbound, Domestic Voice Support

0 - 5 years
Posted: 2018-12-07

Job Description
Thank U for Ur Attention !!!
We R Hiring CSR, TL, QA, Trainers, MIS & Managers . Call +91 97799-24404 to schedule the interview.

This a rare opportunity to share in the vision and success of a growing MNC BPO Call Centre  in Tri- City Chandigarh
A job that will keep you engaged, smiling and earning more money every year.

POSITION OVERVIEW
  • As a Customer Service Representative (CSR), you will be responsible for inbound phone interactions with customers.
  • You will provide customer service and educate customers on products and services.
  • Candidates should be highly reliable, have great communication skills and be willing to constantly lea on the job.

WHAT IS A CUSTOMER SERVICE REPRESENTATIVE?
  • In this role, you will be responsible for handling inbound customer service inquiries using state of the art contact center technology and customer experience methodology.
  • As a highly trained expert on products, technology and business process, you will work on behalf of some of the most recognized brands in the world.
  • This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure best in class customer experience.
  • In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.

In addition to being an all-around great asset to the client, our entry level customer care representatives are responsible for the following tasks:-
  • Listen to and resolve customer issues
  • Utilise systems and technology to complete account management tasks
  • Recognise opportunity and apply skills to help customers
  • Explain and position the products and processes when interacting with customers
  • Appropriately escalate customer dissatisfaction
  • Ensure first call resolution through problems solving and effective call handling

Best Regards,
Sourabh Bakshi
Team Connecting The Dots
Call Us +91 97799-24404




About Company

Connecting The Dots is a highly personalized career service for BPO professionals. It connects you with an exclusive job market offering a vast selection of Contact Centre jobs in the Chandigarh and Mohali.
With the aid of digital technologies we constantly segment the job market according to market needs. Our aim is to enable our candidates to make the right career choice.
Who says finding or filling a job has to be difficult?
Let your search start & end right here with us!
We Connect Talent with Opportunity!
About Recruiter
Sourabh Bakshi
Founder
Connecting the Dots
...
Skills I hire for BPO,KPO,HR,IT
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