Shri Harish consultancy is a leading organization, started in2007. We are providing placement to various Manufacturing unit and service sectors from Floor level to Top Level candidates.We also providing Statutory work such as Renewal of License, pollution control, Factory setup, Salary Administration, Maintenance of Renewals & records etc., Fully hr Solution.
Candidate should be Graduate. Good communication skills. Can work 6 Days a week (Fluency in English/Tamil both is must) Highly organized and mature with respect to human relationships and can get the job done.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases