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Roles:Converting JD call into order conformation and follow up with the plant forQuotation and Dispatch. Monitor and maintain the customer data in the required formats. Coordinating with the Production Department for timely quotation. Responding to customer complaints and ensuring they are rectified at theearliest within TAT of 24 hours. MIS report to be maintained and sent to management daily before EOD. Follow up for payment from customers on time to ensure efficient functioning Coordinate with direct marketing and sales team by managing schedules,filing important documents, communicating relevant information to Sr.SalesCoordinator. Inform clients of unforeseen delays or problems Monitor the team’s progress, identify shortcomings and proposeimprovements. Ensure adherence to laws and policies Ensure the adequacy of sales related equipment or material Store and sort financial and non financial data in electronic form and presentreports. Handle the processing of all orders with accuracy and timelines. Coordination with different departments in the organization Maintaining customer satisfaction and feedback forms Any other responsibility as assigned by the management.