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We Are Hiring CSR, TL, QA, Trainers, MIS & Managers for MNC BPO in Chandigarh Call Now @ 9779924404

Keywords / Skills : BPO, Undergrduate, Call Center, Voice Process, International Call Center, KPO, Calling, Backend, Back office, Customercare, Team Leader, QA, Trainer, , MIS executive, Call Center Manager, call center, Domestic Bpo, chat, Email, Techical Support Executive, Web Chat, Onli

0 - 8 years
Posted: 2019-02-28

Job Description
Greetings From Team Connecting The Dots
We R Now Hiring CCE, TL, Trainer, QA, MIS & Managers for International & Domestic Process a Top MNC's Customer Support Plz Call Sourabh @ +91 9779924404

E Commerce Support will be required to manage incoming call & emails from customers in relation to Online shopping of products & services. The position will require you to support connect centre in Hindi & English.
(15 days free accommodation & relocation benefit for Outstation candidates)

The primary responsibilities of a Customer Service Executive is :
  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

The major skills and competencies that employers look for in a candidate are:
  • Good communications skills
  • Ability to listen and active problem solving skills
  • Good interpersonal skills
  • Ability to handle pressure

Best Regards,
Sourabh Bakshi
Connecting The Dots
+91 97799-24404

About Company

Connecting The Dots is a highly personalized career service for BPO professionals. It connects you with an exclusive job market offering a vast selection of Contact Centre jobs in the Chandigarh and Mohali.
With the aid of digital technologies we constantly segment the job market according to market needs. Our aim is to enable our candidates to make the right career choice.
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About Recruiter
Sourabh Bakshi
Connecting the Dots
Skills I hire for BPO,KPO,HR,IT
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