Recruit India is a team of young and dynamic professionals who are specialized in recruitment for various industries all over India. As the bridge between top talent and our client’s immediate, long-term employment needs, we recognize our role as the critical link between our candidates and job opportunities.
We provide service that ensures hiring accuracy for employer and individual and also contributes in a positive, meaningful way to the lives, careers, and success of people, their workplace, their business, and their community. We believe in showing commitment to our clients and candidates through integrity, respect, diversity, civility, and leadership.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases