THE ROYAL LANDS AND NEST CO-OPERATIVE HOUSING SOCIETY LTD. It is a Co-operative society, in that reputed Real estate concern. CO - OPERATIVE HOUSING SOCIETIES: Housing is the most common and essential need for all human beings elsewhere. The satellite towns have now become the new sensation in the housing sector all over India, particularly in South India.
Accordingly, our society was formed with the primary object of promoting satellite towns or Maha Nagars in Tamil Nadu, Andhrapradesh, Karnataka, Kerala and Puducherry U.T.) i.e. in entire South India.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases