Greetings from 2COMS CONSULTING PVT LTD: We have urgent vacancies for TELE CALLERS Location : Hyderabad Qualification : Any degree Experience : Minimum 6 months exp as a Tele Caller CTC : 8000 to 12000 per month Languages must known : Hindi,English and Telugu Role : Permanent Walkins on 15.12.2018(Saturday) Venue : Varalakshmi 3rd floor, Lovely Mansion Appts Rajbhavan Road Somajiguda Hyderabad interested candidates drop your cv to [HIDDEN TEXT] call 6303373434 Desired Candidate Profile Please refer to the Job description above
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases